We have launched a new online membership system! Click here to learn more and to set up your online account.
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We have launched a new online membership system! Click here to learn more and to set up your online account.
We have Launched a New Online Membership System to Improve Your Y Experience!
Our new system is easier to navigate and provides an improved registration experience for our members and program participants.
All current New Canaan YMCA Members will need to set up a new online account to manage their membership and register online.
Please review the steps below to set up your new online account.
Ensure you have a valid email connected to your New Canaan YMCA membership account. If you do not have a valid email, are unsure, or would like to change your primary email address, please call our Front Desk at 203-966-4528 and we’ll help you out!
Navigate to the new registration system. Visit www.newcanaanymca.org/registration or click the button below to set up your new account.
Log in to your account. Enter the email or phone number associated with your New Canaan YMCA membership and select “Forgot your password?”. You must then select “Email me a reset password link” as shown below, and follow the prompt in your email to reset your password.
Enter your new password. Upon creating and entering your new password, you will be ready to search and register online for programs and activities at the Y!
We know that learning a new system can sometimes be challenging. Please call us with any questions at 203-966-4528 and we will be happy to help you out!
Program registration and changes to your membership can be made through our membership self-service portal.
If you have any trouble accessing the portal or registering for a program, please call our Front Desk at 203-966-4528.
Creating an Account:
You can access our registration system by clicking here or by clicking on any of the Online Registration links on the New Canaan YMCA website.
Each family has one account. Your username is the primary email address that is on file with the Y. Once entering this email address as your username, click “forgot password” to create your password.
If you have any questions, call the Y Front Desk at 203-966-4528 and we’ll help you out!
1. There are many ways to search or browse for activities within the portal:
2. Once you’ve found an activity you would like to register for click “Add to Cart”.
3. Select who in your family is registering for this activity
4. Review and check any required waivers/forms.
5. Proceed to checkout and enter payment details. You will be able to view your receipt and a copy will be emailed to you.
Spring Session 2 is currently in progress.
Registration is currently in progress. Camp begins June 26. *Limited spots available for certain camps
Registration for summer programs and activities at the Y begins Monday, June 5 at 9:00 AM. Click here to view our summer program brochure.
New for Summer 2023! Summer Swim Lessons at the Steve Benko Pool in Waveny Park
Registration is currently available through the Y online or at the Front Desk. Additional information is available at www.newcanaanymca.org/swim-lessons.
A: Your username is the primary email address on file with the Y. Once you have your username, enter it on the login page and click “forgot password” to create your own secure password. If you are setting up your account for the first time, select “Email me a password reset link” when prompted to set your own secure password. If you have any questions, please call the Front Desk.
*If you have logged in with a one-time code before setting a password, please log out of your account, log in again, and select “Email me a password reset link” when prompted.
Note: Each family has one account. The system will allow you to enter any email address to create a new account, even if it is not the correct address for your account. If you have entered an incorrect email address for your username, you will be prompted to create a new account and add contact details. If you are prompted to do this, please contact the Front Desk to confirm your correct username email address. Upon logging in with the correct username, your membership and contact details will already be in the system. Once logged into your account, you can update personal details, including the email address associated with your account. Creating a new account with an incorrect username will result in difficulty registering as your membership details will not be accurate.
A: If your children are members they should already be added in your account, if you do not see them listed, contact the Front Desk at 203-966-4528. You can add a non-member child to your online account to register them for activities where non-member participation is an option.
A: If you are unable to find a class, please contact our Front Desk at 203-966-4528 and we will be happy to assist! You can also browse our current program brochure online or pick a copy up at the Front Desk.
A: To ensure approval when registration begins, applications should be submitted at least two weeks before registration date. Once your financial assistance application and requested income verification have been submitted, please allow fifteen business days for the review process. You will be contacted by email once the application is reviewed. Applications are available at the front desk and online.
A: Click here for an overview of the different swim lesson levels. If you have any questions, please contact Emily Daymonde at 203-920-1652.
A: You’ll need to come to the Front Desk and complete a Class Change/Refund Form. There’s a $15 processing fee. You can still register for the correct class online, or at the front desk.
A: Our Refund Request Form and Policies can be found in the below section of this page. If you would like to be considered for a refund, there is a $15 processing fee and paperwork must be completed and returned to the front desk. Refunds are at the discretion of the Director in charge of the program.
Facility Hours:
Monday-Friday:
5:30am-9:00pm
Saturday:
7:30am-6:30pm
Sunday:
7:30am-5:00pm
564 South Avenue
New Canaan, CT 06840
203.966.4528
© 2023 New Canaan YMCA